Last updated: January 2025
1. Introduction
Zurich Airport Taxi ("we", "our" or "us") is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store and protect your information when you use our website and booking services.
2. Data We Collect
When you make a booking or contact us, we may collect: name, email address, phone number, pickup and drop-off addresses, flight number (where provided), and payment information (processed securely by our payment provider — we do not store card details).
3. How We Use Your Data
We use your personal data to process and confirm your booking, contact you regarding your transfer, send booking confirmations by email, assign a driver, and comply with legal obligations.
4. Legal Basis for Processing
We process your data on the following legal bases: contract performance, legitimate interests, legal obligation, and consent (for marketing, where applicable).
5. Data Sharing
We do not sell your personal data. We may share it with our drivers (only the information necessary to complete your transfer), payment processors, email service providers, and authorities where required by law.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 10 years for accounting purposes.
7. Your Rights (GDPR)
You have the right to: access the personal data we hold about you, correct inaccurate data, request deletion ("right to be forgotten"), object to or restrict processing, data portability, and withdraw consent at any time.
8. Cookies
Our website uses cookies to ensure proper functioning and to improve your experience. You may control non-essential cookies through your browser settings.
9. Security
We implement appropriate technical and organisational measures to protect your personal data. All data transmissions are encrypted using SSL/TLS technology.
10. Contact
For any privacy-related questions or to exercise your rights, please contact us:
Zurich Airport Taxi
Zurich, Switzerland
Email: privacy@airportzurichtaxi.ch