Question 1

How do I book a cruise transfer?

Accepted Answer

You can book online 24/7 using the form on our homepage. Enter your pickup point, your airport or cruise terminal, and your date and time — you'll see a fixed price instantly.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking as soon as your flights and sailing are confirmed — cruise departure days in Southampton are busy. Last-minute bookings are accepted subject to availability.

Question 3

Can I book for someone else?

Accepted Answer

Yes. Simply enter the passenger's name in the booking form and make sure they have the booking details and driver contact information before travel.

Question 4

Do you track my flight?

Accepted Answer

Yes. We monitor all inbound flights in real time. If your flight into Heathrow, Gatwick or Southampton is delayed, your driver adjusts the pickup time automatically.

Question 5

Where will the driver meet me?

Accepted Answer

At the airport, your driver waits in the arrivals hall with a name board. At the cruise terminal, we collect you from the designated pickup area just outside baggage reclaim.

Question 6

How long will the driver wait?

Accepted Answer

We include 60 minutes of free waiting time for airport arrivals, and for cruise pickups we monitor disembarkation times — so there is no rush and no hidden waiting charge.

Question 7

Are your prices fixed?

Accepted Answer

Yes. The price you see at booking is the price you pay — tolls, parking and terminal drop-off fees included. No surcharges for traffic or flight delays.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express), bank transfer and cash. Card payments can be made securely online when you book.

Frequently Asked Questions

Booking

Ready for your next cruise?

Frequently Asked Questions

Booking

How do I book a transfer?

Ready for your next cruise?